PRIVACY POLICY - ilavali

ilavali.com (“we”, “us”, “our”) is committed to protecting your privacy. We secure your personal information and use it solely to improve our services and provide you with a better shopping experience.

1. Information We Collect

When you use our website, we may collect:

Personal Information: Name, address, phone number, email address.
Order Information: Product details, prices, payment data, and delivery address.
Account Information: Login ID, password (if you create an account).
Technical Information: IP address, browser type, device information, and other analytics data.
Cookies & Similar Technologies: To enhance your browsing experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders (including delivery).
To provide customer service and support.
To communicate with you (order confirmations, updates, promotional offers).
To improve our website, products, and services.
To comply with legal, regulatory, or security obligations.

3. Information Sharing & Disclosure

We do not sell or rent your personal information. However, we may share it in the following circumstances:

Payment Processors / Financial Services Providers: So we can complete payment transactions.
Shipping / Delivery Partners: So your order can be delivered.
Legal or Regulatory Authorities: If required by law or to protect rights, safety, or property.

4. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

Remember your login status and preferences.
Customize the site to your preferences.
Analyze user behavior to optimize our services.

You may disable or manage cookies via your browser settings, though this may affect your experience.

5. Data Security

We employ reasonable and up-to-date security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights such as:

Accessing or updating your personal information.
Unsubscribing from marketing emails or SMS.
Requesting deletion of your personal data (subject to legal or operational constraints).

7. Data Retention

We retain your data only as long as necessary for the purposes stated in this policy. Once that purpose is fulfilled or required retention periods expire, we will securely delete or anonymize the data.

8. Children’s Privacy

ilavali.com is not intended for users under 18. We do not knowingly collect personal information from minors under 18.

9. External Links

Our site may include links to third-party websites. We are not responsible for their privacy practices or content.

10. Policy Changes

We may update this Privacy Policy from time to time. Any changes become effective immediately after posting to ilavali.com. We encourage you to revisit this page periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or how we manage your data, please contact us at:

Email: service@ilavali.com

Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA